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This Privacy Notice sets out the basis on which any personal data we collect from you through our website (https://www.lefoyerproperties.com) or that you provide to us through Our Site or via other methods you may communicate with us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will retain the data and how its is stored and used. Services for Landlord Ltd. registered in England and wales. Company Registration No. 11357604 are also introducer appointed by Reading Money Limited who is authorised and regulated by the Financial Conduct Authority under Firm Reference Number: 795534. Company Reg: 10760696. Reg Office: 34 Wedderburn Close, Winnersh, Berkshire, RG41 5NY. Reading Money Limited is registered with the Data Protection Act 1998 Registration No: ZA254978. Prioritizing your safety and security we are committed to keeping your information secure and managing it in accordance with our legal responsibilities under applicable data protection laws. Using our webpage and browsing through it you confirm that you have read and agree to this Privacy Notice. If you do not agree with any part of this Privacy Notice, you should refrain using our website and our offered services.
We reserve the right to change the contents on our website, including this Privacy Notice from time to time by posting such changes on the web page. It is your responsibility to familiarise yourself with the Privacy Notice regularly to ensure that you are aware of any changes. Any revised policy will be updated from time to time. This Privacy Notice was last updated on 31st October 2020. Please contact us using the details below should you require any clarification regarding how we may have processed your data prior to this date.
1.Your data will be lawfully and fairly processed in a transparent manner.
2.Your data is collected on the grounds of explicit and legitimate purposes only.
3.We will only ask for your data when necessary, explain if data will be shared and how long it will be kept.
4.Your data will be accurate, kept up to date and erased, without delay, should your data no longer be required for processing purposes.
5.Your data will only be retained for as long as is necessary.
6.Your data will be secure.
What information is being collected if you are a prospective or existing customer?
The personal information we collect from you in connection with your use of webpage or official services, including such personal information as:
Your name, email address, telephone number, property address and details of your requirements when you register an online account with us, use an online form or to submit an enquiry to arrange a viewing, register for property alerts, request a valuation or lettings consultation, book a mortgage appointment or submit an enquiry;
Occasionally information gathered from you in connection with a service or product provided to you by us, including personal information such as:
Where you engage us to provide estate agency services for your property via email or phone .Your marital status, date of birth, nationality and tax status are recorded when you enter into a residential sales or lettings agreement with us
Financial or other identifiers including your bank account details, your name, postal address, phone number, email address, tax URN number and income/expenditure details where we manage a financial transaction for you, set up a standing order, or take payment for the services which we provide to you
Your date of birth, nationality and other details from identity documents which you provide to us where we are required by law to carry out know your client anti-money laundering checks and right to rent checks and the results of those checks
Details of your existing or proposed mortgage arrangements, confirmation of how long you have owned the property and details of the source of monies invested in the property when you register to sell
Evidence of the source of funds you will be using to buy a property, including for example, a copy of your bank statement or an agreement in principle from your mortgage provider Proof that you have sufficient funds to pay any deposit required when you wish to make an offer to buy a property
Details of any mortgage or insurance, any licensing documentation and service contracts which you have in place in relation to a property you wish to let, where you are a landlord and we are providing you with letting services
When carrying out referencing and credit checks and the results of those may include use of your marital status, employment details, national insurance number, nationality, residential status, bank details and credit history
While selling or letting property we use details relating to your property including photographs, floor plans, energy performance certificate ratings/home reports, property description and any valid survey results
Photographs of your property, when marketing your property for sale or to let, preparing an inspection report on the condition of your property or when preparing an inventory to record the condition of your property at the start or end of a tenancy
Your contact details, move in and move out date, utility meter serial number and meter readings where you are a landlord or tenant, prior to a tenant moving into a property and when the tenant moves out
Details of the deposit you have paid if you are a tenant when registering or releasing any deposit from a deposit protection scheme
Balance of any debt which you owe when we are required to take steps to collect a debt or take possession of a property and references relating to you, or information required to prepare a reference for you where you are a tenant.
Primarily allows us to the job of estate agency services which you have asked us to provide,
Services include buying, letting and managing the properties. Providing introductory financial services and referring to conveyancing services upon request
Services related to protect a tenant’s deposit by registering it with a deposit protection scheme
To process payment by the client to us also to process the receipt and payment of rent, maintenance and tax for you if a property is being let by us
Services including condition report at the end of tenancy, arranging an inventory check or the EPC certificates
Providing and changing over the utilities that are in place and that utility companies and local authorities are able to contact you for billing purposes when you move into a property
To carry out tenant reference checks and credit checks, right to rent checks we may share your personal information with credit referencing companies, please refer to the Disclosure of Information section below for further details
Article 5 of the GDPR requires that personal data shall be:a.processed lawfully, fairly and in a transparent manner in relation to individuals; b.collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes; c.adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; d.accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay; e.kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and f.processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.” 2. General provisions a.This policy applies to all personal data processed by the Services for landlord ltd. b.The Responsible Person shall take responsibility for the Services for landlord ltd. ongoing compliance with this policy. c.This policy shall be reviewed at least annually. d.The Services for landlord ltd. registered with the Information Commissioner’s Office as an organisation that processes personal data. 3. Lawful, fair and transparent processing a.To ensure its processing of data is lawful, fair and transparent, the Services for landlord ltd. shall maintain a Register of Systems. b.The Register of Systems shall be reviewed at least annually. c.Individuals have the right to access their personal data and any such requests made to the Services for landlord ltd. shall be dealt with in a timely manner. 4. Lawful purposes a.All data processed by the Services for landlord ltd. must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests (see ICO guidance for more information). b.The Services for landlord ltd. shall note the appropriate lawful basis in the Register of Systems. c.Where consent is relied upon as a lawful basis for processing data, evidence of opt-in consent shall be kept with the personal data. d.Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in the Services for landlord ltd. systems. 5. Data minimisation a.The Services for landlord ltd. shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. b.[Add considerations relevant to the Services for landlord ltd. particular systems] 6. Accuracy a.The Services for landlord ltd. shall take reasonable steps to ensure personal data is accurate. b.Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date. c.[Add considerations relevant to the Services for landlord ltd. particular systems] 7. Archiving / removal a.To ensure that personal data is kept for no longer than necessary, the Services for landlord ltd. shall put in place an archiving policy for each area in which personal data is processed and review this process annually. b.The archiving policy shall consider what data should/must be retained, for how long, and why. 8. Security a.The Services for landlord ltd. shall ensure that personal data is stored securely using modern software that is kept-up-to-date. b.Access to personal data shall be limited to personnel who need access and appropriate security should be in place to avoid unauthorised sharing of information. c.When personal data is deleted this should be done safely such that the data is irrecoverable. d.Appropriate back-up and disaster recovery solutions shall be in place. 9. Breach In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, the Services for landlord ltd. shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website). END OF POLICY